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How fin 4d Protects Your Privacy

When you open an account with us and deposit through DANA, OVO, GoPay or QRIS, your personal details and payment information stay encrypted and secure.

Data encrypted during depositsNo third-party sharing without consentAccount access from any device
fin 4d How fin 4d Protects Your Privacy
REACH US ANYTIME

Contact Us About Your Privacy

Team online

Live Chat

Open the chat widget in the bottom-right corner of your account lobby. Our team responds during operating hours to answer privacy questions and help you request data access or correction.

Email Support

Send privacy requests to our support email address. We aim to reply within two business days with details on how to access, update or delete your personal information.

Account Settings

Visit Settings > Privacy in your account to review what data we hold on file, update your contact details, or request export of your account history.

SECURITY & TRANSPARENCY

How We Keep Your Privacy Intact

Encryption & Storage

All deposits via DANA, OVO, GoPay and QRIS are processed over encrypted connections. Your payment details are never stored on our servers; only your provider's transaction reference is kept for withdrawal verification.

Cookie & Tracking Use

We use cookies to keep you logged in across sessions and to understand which games and features you use most. You can adjust cookie settings in your browser; disabling them may limit lobby functionality.

Account Security Steps

When you open an account, we ask for your email and phone number so we can send you security alerts. Enable two-factor authentication in Settings > Security to add an extra layer of protection.

Data Retention

We keep your account data for as long as your account is active. After you close your account, we retain transaction records and gameplay logs for seven years where local law requires.

Your Access Rights

You can request a full export of your personal data, including your deposit history, withdrawal records and game activity. Submit requests through Account Settings or contact our support team.

Update & Deletion Requests

Contact us to correct outdated contact information, update your payment method on file, or request deletion of non-essential personal details where local law permits such removal.

Frequently Asked About Privacy

No. We do not sell your personal information to marketers, data brokers or other third parties. We share data only with payment processors (DANA, OVO, GoPay, QRIS partners) and our support team to deliver your account and resolve disputes.

Your active account data (name, email, balance history) is archived when you close. We retain transaction records and gameplay logs for seven years to comply with local regulations where local law permits, then delete them automatically.

Your payment details go directly to your provider's secure gateway; we never see or store your full card or account number. We only receive a transaction confirmation to update your lobby balance.

Yes. Go to Account Settings > Privacy and select Export My Data. You'll receive a file with your registration details, deposit and withdrawal history, game logs and any support tickets you opened.

Yes, we use cookies to keep you logged in and to track which games you play so we can improve the lobby. Adjust your cookie preferences in your browser settings at any time; note that disabling them may affect your login experience.

Contact our support team immediately via live chat or email. We'll review your account for suspicious logins or withdrawals and freeze access if needed while we investigate the incident.

No. Your gameplay data stays within fin 4d unless you explicitly link your account to another service. We do not send your personal information to Pragmatic Play, Evolution, Playtech or any other studio without your consent.